Information We Collect From You
In order to operate the Site and provide you with information on products and services that may be of interest to you, we may collect “contact information” (i.e., information that could be used to contact you such as full name, postal address, phone number and email address as well as your computer’s unique IP address (if any)), “financial information” (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers) and “demographic information” (e.g., zip code, postal code, hometown, gender, purchase history information and age as well as IP addresses that are not unique to your computer) from you. Please note that nowhere on the Site do we knowingly collect contact information or financial information from children under the age of 13.
How We Use Contact Information; Responsibility Order and Payment Processing, Customer Service, Credit Card Issuers and Quality Assurance.
We use contact information to help us efficiently perform transactions, to deliver the services you have requested, to perform quality assurance, sales analyses and other business analyses, and to contact you in connection with events for which you purchased tickets (including event confirmations, changes and cancellations). In some cases we may use service providers to help us perform some of these tasks, including, but not limited to, processing or fulfilling your orders, or performing customer service, business analyses or quality control, and consequently we may share your contact information with these service providers. In such cases, we often require these service providers to enter into agreements with us regarding the confidential handling of your information. We may also provide your contact information to your credit card issuer or to credit card processors for their purposes. When you make a purchase through the Site, you will provide us with an email address where we, or these service providers, may contact you for the purposes described in this paragraph.
Information We Collect from Third Parties
We may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a third-party social networking site, we will have access to certain information from that site, such as your name, account info and friends, in accordance with the authorization procedures determined by such third-party social networking site.
This site may contain links to other sites. Please take note that Sarvagnya is not responsible for the privacy policies or practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.
We use analytics services and software provided by third parties to help us understand how users access and use the Services. These tools and services place cookies, web beacons and other devices or technologies on our Services to enable them to track traffic data. The data collected typically includes information such as your IP address, your Internet Service Provider, your web browser, the time spent on webpages, the links clicked and the advertisements viewed on those pages. We use this information to improve our Services and your experience, to see which areas and features of our Services are popular and to count visits.
Third Party Advertising
We allow third parties to serve ads on our Services and we engage third parties to place ads for our products and services on other websites. These third parties place cookies, web beacons and other devices or technologies within the ads. When you click or scroll over any of these ads, these third parties collect information about your use of the Services and other third party websites. The data collected typically includes information such as your IP address, your web browser, web pages viewed, time spent on pages, links clicked and whether you purchased an advertised product. These third parties use this information to deliver advertising and/or content targeted to your interests.
Sharing of Information
We do not share your personal information with third parties other than as described in this Policy or in connection with the Services, including:
- • With your consent, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information;
- • With third party vendors, consultants and other service providers who are working on our behalf and need access to your information to carry out their work for us. These entities have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us, and, unless we notify you otherwise and provide you with an opportunity to opt-out, will not use your personal information for any purpose other than as described in this Policy.
- • When we believe it is necessary or appropriate to (i) comply with applicable law or legal process or to respond to lawful requests or legal authorities; (ii) protect the rights and property of Sarvagnya and our employees, agents, users and other third parties, including to enforce our agreements, policies and terms and conditions and protect against fraudulent, abusive, inappropriate, or unlawful use of our Services; and (iii) protect the safety of Sarvagnya our users or any third party; and
- • In connection with, or during negotiations of, any merger, sale of company assets, bankruptcy or reorganization, financing or acquisition of all or a portion of our business to another company.
We may also share aggregated information or information that we have collected from you while on our website including on co-branded pages and where we have taken reasonable measures to de-identify.
Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button or widgets), which let you share actions you take on our Services with other media, and vice versa. The use of such features may enable the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides these features. These features may also collect your IP address, which page you are visiting on our Services and may set a cookie to enable the features to function properly. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the third parties that provide these features.
Linking to Third Party Sites
To provide relevant information not found on our Services, to facilitate online shopping, and to allow you to interact with other websites and/or applications in which you may have accounts (such as Facebook and other social media sites), Sarvagnya may provide links or embed third-party applications that allow login from our Services to third party websites. Sarvagnya will notify users when they are leaving the Services or otherwise indicate that you will be going to a third-party’s site. Your use of these third party websites and/or applications is subject to the third parties’ privacy policies, and we encourage you to read the third parties’ privacy policies before submitting personal or other information or using the websites and/or applications.
What are my information choices?
Regarding Personal Information
If you have registered with our Services, you may at any time review and/or update the contact information we have for you or inform us that you want us to remove your information from our database by either visiting the online profile section of one of our Services or contacting us at email@example.com. If you choose to send us an e-mail, please be sure to include in your message, the name of the website or mobile application at which you registered and the e-mail address you used to register so that we can verify your request. We will respond to all access requests within 10 days
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. For more information about how to delete or disable flash cookies please visit www.adobe.com/products/flashplayer/security. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Regarding Promotional Communications
You may opt out of receiving promotional emails, text messages or mail from Sarvagnya by declining to receive such communications at the time of registration or at the time you otherwise provide the information to us. You may also opt-out of receiving promotional emails or text messages by following the instructions in those emails or text messages or by sending an e-mail to firstname.lastname@example.org. If you opt out, we may still send you transactional or relationship messages, such as emails about your account or our ongoing business relations.
Safeguarding your personal information
Sarvagnya has established policies to protect your personal information in an effort to prevent loss, misuse and unauthorized access, disclosure, alteration and destruction. For example, Sarvagnya has established policies to provide you with a reasonably secure connection when you create an account or enter payment information (encrypted) for the purchase of a product. Sarvagnya retains your information for business purposes, for as long as your account is active and/or as long as is reasonably necessary to provide you with our products and services. We will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We may also retain cached or archived copies of your information for a reasonable period of time.